CloudDialer vs Pipedrive + Aircall
Stop stitching your phone system to your CRM
Pipedrive is a good CRM. Aircall is a good phone system. Together they are two subscriptions, two logins, two support queues and one integration that is always someone's job to keep alive. CloudDialer is the CRM and the dialer as one product, in one browser tab.
The stitched stack
Two tools means the seams are your problem
With Pipedrive + Aircall, the call and the deal live in different systems connected by a sync. When the sync hiccups, calls go unlogged and nobody owns the gap. Every rep pays for two seats, admins configure two products, and the answer to "why isn't this call on the deal?" involves two support teams. The integration works — until the day it quietly doesn't.
- Two subscriptions and two per-seat prices for one workflow
- Call logging depends on a third-party sync staying healthy
- Reporting spans two systems that each hold half the truth
The native alternative
The dialer is inside the CRM, so nothing needs syncing
CloudDialer's dialer is native — the call happens in the same tab as the lead, with manual, progressive and predictive modes per campaign. There is no sync because there is nothing to sync; the call, the recording, the outcome and the deal are rows in the same system. One login, one price, one place where the whole story of a customer lives.
- Manual, progressive and predictive dialing, built into the CRM
- Calls, recordings and outcomes land on the lead by construction
- One vendor, one login, one invoice
Beyond the call
Follow-up, commission and Danish accounting in the same product
The stitched stack stops at the call log. CloudDialer keeps going: rules and journeys run the follow-up cadence, Salgspuls shows the team's day as it happens, commission is computed on the same deals the calls created, and orders flow to e-conomic. That last mile — Danish accounting — is one neither Pipedrive nor Aircall covers natively at all.
- Rules and journeys automate what happens after each outcome
- Salgspuls and leaderboards on live call and deal data
- Native e-conomic flow from won deal to booked invoice
Questions from teams running the two-tool stack
We already pay for Pipedrive and Aircall. Is switching worth it?
Add up the two per-seat prices and the hours spent nursing the integration, then compare against one product where the dialer is free to try alongside a free CRM core. Most teams find the math short.
Do we lose call quality by leaving a dedicated phone system?
No. CloudDialer's dialer runs on the same WebRTC technology in the browser, with your own owned numbers as caller ID and recordings stored on the lead.
Can we migrate our Pipedrive data?
Yes — leads, customers, pipeline and history import, and the free CRM tier means you can run the migration and evaluate before cancelling anything.
One tab, one truth
Try the CRM free, switch on the dialer, and retire the sync.